There was a slight mix-up with my order, but customer service was excellent. They resolved it immediately and got the rug to me quickly. The rug is beautiful and exactly what I wanted. Mistakes happen, but their support made it right.
D
Dylan T.
Sunday, 07.07.24
Love most of my purchases here but wish they had more color options in their rug collection. Quality is definitely there though
A
Amanda Thompson
Tuesday, 08.08.23
Treated ourselves after years of making do, and honestly, why did we wait so long? The upgrade is life-changing.
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Graham Porter
Thursday, 14.11.24
I value good service, and this certainly delivered. Please accept my appreciation for a job very well done.
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Arthur Davidson
Sunday, 31.08.25
Very satisfied with my order.
R
Robert
Saturday, 16.07.22
Sceptical about luxury shops usually but this changed my mind completely. Real craftsmanship, no pretentiousness.
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Nathan Cross
Tuesday, 29.07.25
Customer service was responsive and helpful, making the entire shopping experience delightful.
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Sienna
Thursday, 31.03.22
The level of organisation behind the scenes must be exceptional. I’m very thankful for how seamlessly it all came together.
G
George Mitchell
Saturday, 07.09.24
Moved from London to Manchester and was worried about finding this level of quality up north. So glad I was proven wrong! Absolutely delighted.
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Nigel Hartley
Thursday, 07.11.24
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