We communicated for two weeks before I made an order. I couldn't choose the exact rug. However, when I chose one it was easy to make an order. The staff was helpful with choosing the correct size for my living room. I received the rug as described. Thank you so much!
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Ella
Friday, 25.10.24
There was a slight mix-up with my order, but customer service was excellent. They resolved it immediately and got the rug to me quickly. The rug is beautiful and exactly what I wanted. Mistakes happen, but their support made it right.
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Dylan T.
Sunday, 07.07.24
The rug is stunning and the service was brilliant!
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Maeve Brennan
Sunday, 14.04.24
I felt confident placing my order and that confidence was rewarded. Thank you for such dependable service
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Hannah Wright
Sunday, 29.09.24
Sceptical about luxury shops usually but this changed my mind completely. Real craftsmanship, no pretentiousness.
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Nathan Cross
Tuesday, 29.07.25
Delivery was on time, and customer service answered all my questions without fuss
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Oliver Smith
Saturday, 01.01.22
Firstly, the website is extremely user-friendly. I highly recommend SayRug for anyone
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Euclid
Wednesday, 23.03.22
Customer service was outstanding. I absolutely love it. I will definitely be back.
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Marcus Howard
Monday, 26.12.22
I chose a traditional pattern, and the detailing is impressive. The rug is durable and well-made. My only gripe is that it's a bit thinner than I expected, but it looks great in my room. Excellent customer service!
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Samuel
Saturday, 15.01.22
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