FAQs

FAQs

Haven’t found your question below? Feel free to contact our sales team via sales@sayrug.co.uk.

You may pay by your Credit Card or via PayPal. Please be sure that these payment methods are secure.

Usually we use the following delivery services: DHL, UPS, DPD, FedEx, Royal Mail and GLS. However, if you want to use another delivery service please let us know and we will consider this option for you.

You may check the order information in your Personal Account. There you may track the status of your order as well.

Sure, you may return your order within 14 days after receiving it. Please note that your order as well as packaging should be in the same condition as you received. Pay attention that custom made orders cannot be returned. In case of any questions just send us a request to sales@sayrug.co.uk. You may also check Terms & Conditions.

Of course, you may change your order. Please send us a request to sales@sayrug.co.uk for details. You may also check Terms & Conditions.

Please log in to your personal account and go to My Cashback section.
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